#

Last Updated:


Thank you for choosing ReelJoy Club. We strive to provide our customers with the best experience possible. However, if you are not satisfied with your purchase, we are here to help.


1. Refund Eligibilityt

Refunds may be issued for valid reasons, including but not limited to:
• Dissatisfaction with the purchased service or product
• Technical issues that prevent you from using the service or product
• Unauthorized transactions or charges

To be eligible for a refund, please ensure that your request meets the following criteria:
• You must request a refund within 30 days of your purchase.
• You must provide proof of purchase, such as an order confirmation or receipt.


How to Request a Refund

To request a refund, please follow these steps:
• Contact Us: Reach out to our customer support team at [email protected] with the subject line “Refund Request.”
• Provide Information: Include your order number, the reason for the refund request, and any relevant details about your purchase.
• Submit Your Request: After submitting your request, our team will review it and respond within 5 business days.


3. Processing Refunds

Once your refund request is approved, we will process the refund within 14 business days. The refund will be issued to the original payment method used during the purchase.


4. Non-Refundable Items

Certain items may not be eligible for a refund, including:
• Gift cards or promotional items
• Services that have already been accessed or completed
• Any products that are not in their original condition, are damaged, or have missing parts


5. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services after any changes constitutes your acceptance of the new Refund Policy.


6. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
• Email: [email protected]
• Website: reeljoyclub.com

Thank you for visiting ReelJoy Club!